Payment Policy
Payment Policy
Hapiprint is owned and operated by Vikcom LLC, 25722 Kingsland Blvd, Katy, TX 77494, United States. This policy explains which payment methods we accept, how you are charged, and how your payment information is protected.
Accepted Payment Methods
We accept the following payment methods at checkout:
- Credit and debit cards: Visa, Mastercard, American Express, Discover, Diners Club
- PayPal
- Shop Pay
- Apple Pay
- Google Pay
Currency
All prices are listed and charged in U.S. Dollars (USD). If your card or account uses a different currency, your bank or payment provider may apply its own exchange rate or fees.
When You Are Charged
Payment is required in full at the time of purchase. Your order is confirmed once payment has been successfully authorized, and you will receive an order confirmation email at the address you provided.
Payment Security
All payments are processed through Shopify's secure checkout, which is certified PCI DSS Level 1 compliant, and all checkout pages are protected with SSL/TLS encryption. Hapiprint does not see or store your full card number. Payment information is handled directly by our payment processors.
Sales Tax
Applicable sales tax is calculated and shown at checkout before you complete your purchase.
Declined Payments and Order Verification
If your payment is declined, please check your billing details or try another payment method. To protect our customers from fraud, we may occasionally contact you to verify an order before it goes into production. If an order cannot be verified, it will be canceled and fully refunded.
Refunds
Approved refunds are issued to your original payment method. Depending on your provider, refunds may take:
- PayPal: 3 – 5 business days
- Credit/Debit Card: up to 10 business days
For eligibility, please see our Returns & Refunds policy and our Cancellation & Modification policy.
Questions About Payment
Email: support@hapiprint.com
Support hours: Monday to Saturday, 9:00 AM – 5:00 PM (ET)
Please include your order number in all correspondence for the fastest response.
